Returns & Exchanges

At Madhappy, we want to ensure you are completely satisfied with your purchase. We offer returns and exchanges on unworn, unwashed items within 30 days of delivery to support your mental health and peace of mind.

1

Initiate Your Request

Visit our online returns portal and enter your order number and zip code to select the items you wish to return or exchange.

2

Print Your Label

Follow the prompts to generate a prepaid shipping label, which will be emailed to you immediately upon completing the request.

3

Package Your Items

Securely pack your items in their original packaging, ensuring all tags are attached, and affix the prepaid shipping label to the outside of the box.

4

Drop Off and Track

Drop your package off at any authorized carrier location and keep your tracking number handy until your refund or exchange is processed.

📅

30-Day Window

Return within 30 days of delivery

📦

Free Returns

Prepaid shipping label provided

💳

Fast Refunds

5-7 business days processing